Tata Motors has announced that it is extending its warranty as well as free service periods for its customers across the country due to the COVID-19 lockdown. During the lockdown in March-April 2020, several automakers had taken similar move.
Several car and bike owners across the country are unable manage the scheduled maintenance of their vehicles due to lockdown. Hence, Tata Motors took this initiative to provide hassle-free after-sales experience for its customers.
So, as per the new announcement, Tata Motors has extended warranty and free service period (not kilometers) of vehicles expiring between April 1 and May 31 till June 30.
Dimple Mehta, head of customer care (domestic and IB), PVBU, Tata Motors, said, “the Covid-19 upsurge has led to restrictions on movements, and customers across the country are unable to bring or send their vehicles to our authorised service centres for scheduled maintenance or repairs. Hence, it’s a challenge when warranty and free service periods, as per policy norms, get expired during the ongoing lockdown.”
“We are committed to our customers and are offering them utmost support in these tough times by extending their warranty and free service period till June 30, 2021. Through this initiative, we are enhancing our brand connect with customers and are offering them a hassle-free ownership experience.”
Tata Motors’ upcoming launch
The automaker will this year introduce the HBX micro SUV. The company will position it between the Tiago and the Altroz. The SUV will compete with Maruti Suzuki Ignis, the Mahindra KUV100 NXT and the upcoming Hyundai AX micro SUV. The Tata HBX may come with prices ranging between Rs 4.5-7.5 lakh (ex-showroom).