Google has updated Google Voice with a new function. The technology behemoth has launched a warning tool that will inform customers of any incoming scam calls. This will assist consumers in avoiding obtrusive calls and preventing them from falling for potentially dangerous frauds. Google will identify spam calls using artificial intelligence (AI).
Customers with US Google Accounts and Canadian Google Workspace accounts can use Google Voice. For calling, texting, and voicemail, users receive a phone number. Both cellphones and laptops can use it.
Google revealed the new function in an update to the Workspace blog. “Google Voice displays a “suspected spam caller” flag on any calls that Google considers to be spam to help protect you against telemarketers and other potentially dangerous frauds. According to the business, Google uses the same cutting-edge artificial intelligence to identify billions of spam calls every month throughout its calling ecosystem in making this judgement.
How does the new feature operate?
According to Google, the new spam calls label will show up in both the call history and the incoming call screen. Here, users have two options. One is that once a call is confirmed to be spam, all subsequent calls from that number will be routed to voicemail, and any call history records will be placed in the spam folder. The second choice is to designate a tagged call as not spam, in which case the label for that number is never again thought to be spam.
The functionality will be released in stages, according to Google. The rollout began on December 29 and has already begun. Each and every Google Voice user has access to the service. If the Voice spam filter is off, the suspected spam labelling will also automatically display on the screen. By selecting Settings > Security > Filter Spam >Turn it On, you may set your phone to automatically forward calls that you think are spam to voicemail. When spam filtering is turned ON, any calls that Google flags as spam are automatically sent to voicemail and the call entry is placed in the spam folder.
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