Meta With the new changes, users will be able to search for businesses on WhatsApp, message them, and make purchases without ever leaving the chat programme, according to WhatsApp CEO Mark Zuckerberg.
In September, Jio Platforms and WhatsApp collaborated in India to launch WhatsApp’s first end-to-end purchasing experience with JioMart, a joint venture between Jio Platforms and Reliance Industries.
Multiple payment partners in Brazil are testing this frictionless checkout process, which enables customers to add items to their carts and pay with a credit or debit card to finalise orders, all within WhatsApp.
This was announced on November 17, 2022, in the South American country during the first WhatsApp Business Summit. The user will have access to a lot more functions as a result. People won’t have to waste time looking up phone numbers on websites and manually entering them into their contacts.
Only Brazil, Colombia, Indonesia, Mexico, and the United Kingdom are now able to use this feature. In association with Jio Mart, it was released in India in August.
HOW TO USE WHATSAPP TO FIND A BUSINESS AND SEND A MESSAGE:
Step 1: Log into WhatsApp and select the chat icon.
Step 2: Select “Businesses” from the “Discover” menu.
Step 3: Select your location to share your preferences and discover companies in the region where you live.
Step 4: Next Decide to “Continue.” Also included is a map option.
Step 5: Enter the search criteria for the company you want to find.
Step 6: Refine the search by clicking on the filter button at the top.
Step 7: Lastly, select the company to view its profile and start a chat using the chat menu.