WhatsApp keeps testing new features for the users on its platform. As per reports, the messaging app is testing a new feature that will allow users to appeal a banned account review within the app.
This feature will let users drop a review request within WhatsApp. The feature will review an already banned account. Following the review process, WhatsApp might unban an account if it finds that the account was wrongly banned.
WhatsApp has a built-in automated system in place to ban accounts and groups. But this system sometimes bans innocent users for the sake of protection.
WhatsApp is now working on ‘Request a Review’ feature for banned accounts. Now the banned user will now see a new ‘Request a Review’ option on opening their app.
It will send an account review initiation to WhatsApp. Users can also add additional comments. This will further explain their cause while submitting a review request.
After the submission, the app will take up to 24 hours to review a banned account. Moreover, WhatsApp might restore the banned account or completely ban it, depending on the review report.
And if a banned user is able to restore their account, they will be able to access all the previous chats they had. Presently, the feature is under-development.
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