OLA Driver Stops Cab Midway: Woman Shares Shocking Experience on Social Media

OLA Driver Stops Cab Midway: A Delhi woman, Shazia, recently shared a distressing experience involving an OLA cab ride on LinkedIn. During her trip to Gurugram on December 20, the driver abruptly stopped the cab, and a group of strangers surrounded the vehicle. The woman alleged that the emergency SOS feature on the OLA app failed to work during the incident, leaving her scared and helpless.

Shocking Incident in a Remote Area

Shazia, a senior manager at Genpact, recounted that the incident occurred near the National Media Center, where traffic was sparse and the area was desolate. During the ride, the driver stopped the cab, claiming his loan installment was overdue. Shortly after, a group of men approached the cab and surrounded it. The driver then joined them, escalating the situation.

Woman’s Escape and Failed SOS Feature

Terrified by the unfolding events, Shazia decided to flee the scene for her safety. She described the experience as traumatic, stating, "I cannot express how scared I was." To her disappointment, the SOS button on the OLA app did not function, leaving her without a way to seek immediate help. Despite reporting the issue to OLA, Shazia claimed she received no response even 24 hours later.

Social Media Reactions

Shazia's LinkedIn post sparked a wave of reactions, with many users sharing their own negative experiences with cab services. Several users urged OLA CEO Bhavish Aggarwal to address the incident and enforce stricter safety measures for passengers. However, neither OLA nor Bhavish Aggarwal has responded publicly to the post.

Safety Concerns for Cab Riders

This incident has raised concerns about passenger safety and the reliability of emergency features in ride-hailing apps. Users are calling for better driver background checks, stricter enforcement of safety protocols, and robust emergency response systems to ensure passenger security.