Traffic Challan Payment Made Easy: WhatsApp Service Rolls Out Soon!

Delhi’s transport department will soon allow traffic challan payments via WhatsApp, offering instant notifications, reminders, and receipts. This new service simplifies challan payments and is expected to enhance convenience for drivers in the city.

By Ankur singh Updated: Oct 31, 2024, 22:30 IST

The process of paying traffic challans is going to become much easier, as the Delhi government is introducing a system where challan notifications and payments can be made directly through WhatsApp. Under this new feature, the users will receive their e-challan details on WhatsApp and pay through an embedded link. The new feature is shared in a recent post by the Delhi government and aims to make the challan payment convenient for all.

Everything on WhatsApp

Currently, challans can be deposited online from an official website or app, although many people have missed and are unaware about their Challan status. WhatsApp shall immediately provide to the people the challan information combined with a pay option online. This could be seen as a lifesaver since thousands of challans are reportedly issued by Delhi traffic police daily, as many as 1,000 and 1,500 respectively. Users will get timely updates, reminders, and even a receipt after making the payment with the help of WhatsApp integration.

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Advantages for Users

Under this challan system, WhatsApp will perform transactions and reduce the necessity of visiting the transport department office for one. It also plans to shift other services online, like the application or renewal of a driving license, making things easier for people in the capital.