Indian Railway: IRCTC Ticket Cancellations Spark Complaints on X

Indian Railways has announced thousands of additional trains to accommodate high travel demand as the festive season is on. However, with this scheme, once again, the stations have long queues, and people are not getting confirmed tickets

Festive Rush, Passengers Face Ticket Cancellations

The other day there was a stampede kind of situation at one station, and this has also made Indian Railways announce 200 more special trains. But passengers are crying on other grounds too and saying that they are getting unconfirmed tickets, whereas confirmed tickets are being canceled at the last moment. It has seen a flood of complaints on IRCTC's X (formerly Twitter) handle. 

It's not just the waitlisted tickets-the confirmed ticket holders are also seeing their tickets get canceled. Another passenger posted that he had booked five confirmed tickets under PNR number 2117503282. The passenger got a confirmation message, but while the chart was finalized, all five tickets were canceled and turned into RAC status, which disarranged his travel plan. 

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Increasing complaints indicate areas for improvement within the IRCTC ticketing system and customer care in this festive season with a rush of passengers to enjoy smooth, hassle-free reliable booking services.